How to use the Default Address tool accessible on cPanel?

Procédure

What is the Default Address tool in cPanel?

With this tool, you can configure a default email address to receive all emails sent to an email address associated with your domain name. You also have the option to define how incoming messages are handled.

As a result, the default configured email address can receive messages sent to your existing email addresses if they contain typos. For example, if you have an email address contact@domaine.com and a sender sends an email to contacts@domaine.com, the email address configured as the default email address will receive the message.

What is a default email address?

Most domain names are configured to receive messages at the default configured email address when sent to an invalid email address. On cPanel, the system is configured to use the default mail account as the email address. This is usually the cPanel username. However, it is preferable to configure another email address as the default email address.

How do I manage the default email address on cPanel?

To configure or update the default email address on cPanel, click the "Default Address" tab found in the "Email" section of your cPanel interface.

Fill in the fields as follows:

1. In the "Send all unrouted emails for the following domain" menu, select the domain for which you want to define the email address;
2. Select one of the following settings: 
   • Discard the email while your server processes it by SMTP time with an error message : select this setting if you want to send an error message to the sender. You can then enter the error message in the text box provided for this purpose. 
   • Forward to Email Address : Select this setting to forward the email to the email address of your choice. 
3. Click on "advanced options" to display the following additional settings :
   • Forward to Your System Account : Select this setting if you want to forward emails to the default system account.
   • Pipe to a Program : Allows the message to be forwarded to a program.
   • Discard (not recommended) : Select this setting to delete incoming messages and not send any failure notice.
4. Click on "Modify" to save your configuration.

Conclusion

You are now able to configure the default email address. As seen in this help article, the default email address allows you to receive messages sent to a non-existent email address associated with your domain name.