How do I use the address import tool on cPanel?

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What is the email import tool?

Thanks to the email address import tool, it is possible to create email addresses and email forwarding addresses using a .CSV file. This tool is very useful if you need to create a large number of email addresses or mail redirections on your cPanel hosting.

How do you import email addresses?

How do you create the email address import file?

In order to import emails in bulk, you need to create a .CSV file. To do this, you can use software such as Notepad++. The CSV file should look like this:

Code
Email,Password,Quota
alex@domaine.com,1234,10
lea@domaine.com,1234,5
simon@domaine.com,1234,1

It is preferable not to use Excel to create your file. Indeed, it may add unnecessary headers that could cause problems when importing your emails.

The format of your file is as follows:

  • The first line of the file contains the definition of each column;
  • The first column contains the email address to create;
  • The second column contains the password associated with each email address;
  • The third column contains the quota for each email address (in MB).

It is preferable to use a .CSV file rather than a .XLS file. Indeed, .XLS files are more complex to create and contain metadata that may cause problems when importing your file

How do you import email addresses on cPanel?

You can import email addresses by going to your cPanel interface and clicking on the "Import Addresses Tool" tab found in the "Email" section.

How do I use the address import tool on cPanel?

Choose "Email Accounts (1)", choose the relevant file (2) and click the "Next" button.

How do I use the address import tool on cPanel?

You will then see a visual confirmation of the email addresses found in your .CSV file. First check that all columns are correctly detected, then click the "Next" button.

How do I use the address import tool on cPanel?

A final confirmation will be requested. Click "Finish" to create the emails.

How do I use the address import tool on cPanel?

When importing emails, an error message may appear in the following cases:

  • The password associated with the email address is too weak.
  • The quota is too low or exceeds the maximum quota allowed by your plan for email addresses.

It should also be noted that accented characters or commas should not be used in the password when creating the .CSV file. This could cause problems when importing the file.

How do you import email forwarding addresses? 

How do you create the import file in .CSV format?

The import file must have two columns as follows:

Code
Source,Target
alex@domaine.com,alex@domaine.fr
lea@domaine.com,lea@domaine.fr
simon@domaine.com,simon@domaine.fr
  • Source : this is the email address to forward;
  • Target : this is the forwarding email address.

How do you import email forwarding addresses on cPanel?

In order to import email forwarding addresses, you need to tick the "Forwarder" box available in the email import tool. Choose the file concerned by the import and click "Next".

How do I use the address import tool on cPanel?

You will then see a visual confirmation of the email forwarding addresses found in your .CSV file. First check that all columns are correctly detected, then click the "Next" button.

How do I use the address import tool on cPanel?

A final confirmation will be requested. Click "Finish" to create the email forwarding addresses.

How do I use the address import tool on cPanel?

Conclusion

You are now able to create emails or add email forwarding addresses using a .CSV file on your cPanel hosting. This tool is very useful if you have many email addresses and email forwarding addresses to create.

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