Retrieve the IP addresses of my LWS services

Procédure

Introduction

To efficiently manage your hosting on LWS, knowledge of your services' IP addresses is important. This information is useful for website configuration, troubleshooting, DNS zone changes, etc... Through this documentation, you will learn how to easily find these IP addresses in the various environments of your LWS account.

I. On hosting using the LWS Panel

1. First, you must log in to your LWS customer area in order to access your hosting management.

2. Once in your hosting management, find the "Domain management" section, then click on "DNS Zone".

Retrieve the IP addresses of my LWS services

3. We are now on the DNS zone management page for our domain, but what interests us is the line at the top of the DNS zone, with the IP of our Web server and that of our Mail server.

Retrieve the IP addresses of my LWS services

You can click the small "copy" button next to the IP addresses to copy them.

II. On cPanel hosting

1. First, you must access your cPanel.

2. As soon as you are on your cPanel, you will find a menu named "General Information" on the right side of the main page, and in this menu, you will find "Shared IP Address".

Retrieve the IP addresses of my LWS services

On cPanel, you will only find one IP for your different services: Web, MySQL and Mail

III. On Plesk hosting

1. First, you must log in to your LWS customer area in order to access your hosting management.

2. Once on your hosting management page, access your Plesk hosting.

3. As soon as you are on your Plesk panel, you have the list of domains attached to Plesk, choose your domain and click on "Hosting and DNS" (1) then click on "DNS Settings" (2).

Retrieve the IP addresses of my LWS services

4. Once on the DNS zone management page, you will need to identify the two A records, mail and web, and you will find the IP addresses associated with these two services.

(mail.demo.... = Mail server IP) (demo21....= Web server IP)

Retrieve the IP addresses of my LWS services

If you have modified the DNS zone at this level, you will need to contact LWS support to retrieve the IP addresses.

IV. On VPS hosting

1. First, you must log in to your LWS customer area in order to access your VPS hosting management.

2. Once on your VPS hosting management page, you will find the Account Information on the right side of your screen, and there you will find your VPS server's IP address.

Retrieve the IP addresses of my LWS services

On a VPS, the server IP corresponds to the IP that will be used by all of your services: Mail, Web, MySQL and others

Conclusion

Congratulations, you now know how to retrieve the IP addresses of your LWS services, whether you use cPanel, PLESK, or a VPS. This information is easily accessible from your LWS panel. With this knowledge, you will be better equipped to manage your LWS hosting effectively. Don't forget, LWS customer service is always available to help if you encounter any problems or have additional questions.

help.lws.net/a/1736
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Questions about the article 1

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Alex
5 Jul 2024
Bonjour, j'ai acheté un nom de domaine chez LWS, et un abonnement pour gérer un site web avec le site Hostinger. Je n'arrive pas à comprendre comment faire pour que le site crée sur Hostinger soit affiché à l'adresse [domaine masqué]. Merci
Jordan-LWS Official answer
15 Jul 2024

Bonjour,

Je vous remercie pour votre message.

Je comprends que vous souhaitez lier à votre nom de domaine à l'hébergement chez votre prestataire et pour cela plusieurs possibilités sont à prévoir, majoritairement un enregistrement dans la zone DNS de type A vers l'adresse IP de votre serveur chez le prestataire est suffisant, néanmoins il est également possible d'utiliser leurs serveurs DNS afin de gérer la zone chez eux.

Pour lier votre service web, vous devrez ajouter ou modifier un enregistrement A dans la zone DNS de votre domaine. Cet enregistrement doit pointer vers l'adresse IP de votre hébergement.

Voici un exemple de comment vous pourriez configurer cet enregistrement :

  • Nom : votre-domaine.extension
  • Type : A
  • Valeur : XX.XX.XX.XX (IP du serveur web)
  • TTL : 24 heures

Voici une documentation à propos des enregistrements DNS, mais également concernant le changement de serveur DNS : 

  • Enregistrements DNS : https://aide.lws.fr/a/54
  • Modification des serveurs DNS : https://aide.lws.fr/a/89

Je vous remercie pour votre attention et reste à votre disposition pour toute autre question ou complément d'information. Vous pouvez pareillement contacter notre support technique pour obtenir de l'aide.

Cordialement, L'équipe LWS

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