How do I unlock the domain name and retrieve the Auth-Code from Namebay?
Access your Namebay customer area using your login details Move your mouse over the green "Customer Area" button in the top right-hand corner of the page.
Choose "List/modify my domain names" from the list of options (under the My domains column)
Click on the domain name you wish to transfer
If your domain is locked ("protected"), click on the "Unlock your domain" link to the right of "Status" to deactivate the transfer lock.