How to use RustDesk for your remote maintenance?

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RustDesk Overview

What is RustDesk?

RustDesk is a remote desktop application built in Rust. It allows you to control a computer remotely from another device, whether it is another computer, a smartphone, or a tablet.

Main features

  • Full remote control of the computer.
  • Support for multiple platforms.
  • Data encryption to ensure security.
  • Ease of use and a user-friendly interface.

Installation

In this section, we will explain how to install RustDesk on different platforms.

Installation on Windows

1. From a browser, go to the official RustDesk website, then click the "Download" button.

How to use RustDesk for your remote maintenance?

2. On the page that appears, click the "Windows" link as shown in the image below to download the application:

How to use RustDesk for your remote maintenance?

3. You do not need to install RustDesk; simply double-click the downloaded file to launch the application.

How to use RustDesk for your remote maintenance?

Installation on macOS

1. From a browser, go to the official RustDesk website, then click the "Download" button.

How to use RustDesk for your remote maintenance?

2. On the page that appears, click the "Mac" link as shown in the image below to download the application:

How to use RustDesk for your remote maintenance?

3. Allow the file to be downloaded.

How to use RustDesk for your remote maintenance?

4. Once the file has finished downloading, launch it by clicking on it. In the window that appears, click on the RustDesk application and drag it into the "Applications" folder to proceed with the installation.

How to use RustDesk for your remote maintenance?

5. Then go to your computer's system preferences by clicking the icon in the shortcuts bar.

How to use RustDesk for your remote maintenance?

6. Then click the "Security and Privacy" icon

How to use RustDesk for your remote maintenance?

7. In the general tab, click the padlock at the bottom left to unlock changes.

How to use RustDesk for your remote maintenance?

8. Enter the password for your Apple keychain (computer password)

How to use RustDesk for your remote maintenance?

9. Then make sure that the "App Store and identified developers" option is enabled

How to use RustDesk for your remote maintenance?

10. Close the window and launch the RustDesk application.

How to use RustDesk for your remote maintenance?

11. Once the application is launched, you must allow RustDesk to record your screen. To do this, click the "configure" button in the left column.

How to use RustDesk for your remote maintenance?

12. Then click "Open System Preferences"

How to use RustDesk for your remote maintenance?

13. In the Accessibility section, check the RustDesk box.

How to use RustDesk for your remote maintenance?

14. Do the same in the "Screen Recording" section

How to use RustDesk for your remote maintenance?

15. Click "Later" on the warning that appears.

How to use RustDesk for your remote maintenance?

RustDesk is now ready to work on your Apple computer.

Using RustDesk

To start a remote support session, simply launch the application:

How to use RustDesk for your remote maintenance?

On the screen that appears, provide the ID number as well as the password to the other person so they can take remote control of your computer.

You can end remote control at any time.

You can view the actions performed by the remote user.

At the end of the remote support session, you can generate a new password to ensure that no one can remotely access your computer without your authorization. As long as the application on your computer is not launched, no one can remotely access your computer.

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