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[PERSON_NAME] cPanel web hosting comes with automatic daily backups covering your web files, MySQL databases, and emails. Backups are systematically performed for all cPanel hosting plans — what varies depending on your service level is the ability to restore these backups самостоятельно from cPanel. There are two levels: free [PERSON_NAME] (self-service restoration up to 1 month, hosting up to 20 GB) and Business Option (self-service restoration up to 3 months, no size limit). Beyond that, a managed intervention remains possible.
Automatic backups are performed continuously for all our cPanel web hosting plans, regardless of your service level. They are designed to allow you to return to a previous state in the event of an error, accidental deletion, hacking, or software failure.
The technical features are identical for all customers:
The content of your automatic backups includes:
[ADDRESS] backup is identical for all cPanel web hosting plans.
The frequency and retention are the same for all customers:
So at any time you have around ten versions over 1 month, or even up to about twenty over 3 months depending on your restoration service level (see next section).
Since backups are the same for everyone, it is the ability to restore these backups independently that differentiates free [PERSON_NAME] from the Business Option.
| free [PERSON_NAME] | Business Option | |
|---|---|---|
| Price | Included with your cPanel hosting | By subscription from the customer area |
| Self-service restoration from cPanel | Up to 1 month (daily + weekly) | Up to 3 months (daily + weekly) |
| Size limit for self-service | Hosting up to 20 GB | No size limit |
| Versions accessible in self-service | About 10 versions over 1 month | About 19 versions over 3 months |
| Beyond these conditions | Restoration possible via managed intervention from your customer area | |
Activating the Business Option is retroactive: if you activate it today, your existing backups are retained for up to 3 months from their creation date, with no additional action required on your part.
If your cPanel hosting exceeds 20 GB, self-service restoration from cPanel is not available with the free Basic Backups — the backups are then reserved for internal LWS use. However, you can still trigger a restoration via managed intervention from your customer area. To have self-service restoration with no size limit, we recommend subscribing to the Business Option.
[PERSON_NAME] cancellation of your cPanel hosting, backups are retained in accordance with the applicable regulations (European GDPR and French legal obligations allowing, among other things, responses to judicial requisitions). For details, please consult our Terms and Conditions — data retention section.
Three restoration modes are available depending on [PERSON_NAME] :
Available depending on your service level (up to 1 month with Free Basic, up to 3 months with the Business Option). The full procedure is detailed in our article:
The average restoration time is a few minutes. It can extend to several hours depending on the volume to be processed and the number of simultaneous restorations in the queue.
Before any major change, we recommend making a manual backup of your files:
To restore a backup beyond the self-service conditions (longer retention, hosting over 20 GB on Basic, search for a specific backup, complex partial restoration…), you can trigger a managed intervention from your customer area. Our technical team will assist you.
Yes. Automatic backups are performed continuously for all our cPanel web hosting plans. What varies depending on your service level is the ability to restore these backups independently from cPanel.
Once a day.
Up to 1 month with free Basic Backups (the last 7 daily and 1 weekly). Up to 3 months with the Business Option. Beyond that, restoration remains possible via a managed intervention.
[PERSON_NAME] web files, your MySQL databases, and your emails are automatically backed up.
Backups are still performed, [ADDRESS] self-service restoration from cPanel is no longer available [ADDRESS] free. You can trigger a managed intervention from your customer area, or subscribe to the Business Option to keep self-service without a size limit.
Activation is done from your LWS customer area, in the backup section of your hosting plan.
Yes. Activating the Business Option is retroactive: all your existing backups are retained for up to 3 months from their creation date, with no additional action required on your part.
Yes. Identify the date before the hack, then restore your data from cPanel. See the procedure.
Yes for a full restoration: all changes made after the backup date are replaced. To preserve changes, use targeted restoration file by file or directory by directory.
A few minutes on average. Depending on the volume to be processed and the number of simultaneous restorations, the delay can reach several hours.
Yes, the entire document root of your cPanel hosting is backed up, including hidden files.
Yes. The storage infrastructure is entirely in RAID. Our technical team replaces failed disks without interruption or data loss.
Backups are retained in accordance with applicable regulations (GDPR and French legal obligations allowing, among other things, responses to judicial requisitions). For details, please consult our Terms and Conditions.
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