How do I delete my SiteBuilder Pro website publication?

Procédure

This help article explains how to remove the published version of a site created with SiteBuilder Pro from your [ADDRESS] hosting account.
The deletion is done from your hosting file manager by removing only the files generated when the site was published.

This action is not used to modify your site in the SiteBuilder Pro editor. It simply removes the files visible online on your hosting account.

Before you begin

This operation consists of deleting the files currently published on your hosting account by SiteBuilder Pro.

You can make a backup of your data before starting. LWS also performs a daily backup of your hosting files, which you can restore if needed by following this procedure:
https://aide.lws.fr/a/108

You must delete only these items at the root of the relevant site:

• the sitepro folder;
• the .htaccess file;
• the index.php file.

Delete the files published by SiteBuilder Pro

1. Access the file manager of your LWS hosting account.

If needed, follow this help article: https://aide.lws.fr/a/1316

2. Open the root folder of the relevant site.

On an LWS Panel hosting account, the main site is located in the htdocs folder.

3. Locate the sitepro folder.

Select only this folder, [PERSON_NAME]>

4. Then locate the index.php file.

Select only this file, [PERSON_NAME]>

5. Finally locate the .htaccess file.

Select only this file, [PERSON_NAME]>

Check that the publication has been removed.

Open your domain name in a browser.

If the SiteBuilder Pro files have been [ADDRESS], the site published with SiteBuilder Pro should no longer be displayed.

The result may vary depending on what remains in the site folder:

• if no other site is present, a blank page, an error, or a default page may appear;
• if you have restored another site, that site should be displayed;
• if you have put back an old index.php file, it should take precedence over the SiteBuilder Pro site.

What not to do after deletion

Do not open SiteBuilder Pro to click the Publish button, unless you want to put your SiteBuilder Pro site back online.

Indeed, a new publication will recreate the necessary files on your hosting account, including the sitepro folder, the index.php file and, depending on the configuration, the .htaccess file.

Common issues

I still see my SiteBuilder Pro site after deletion

Check that you have [PERSON_NAME] in the correct folder. If your domain points to a subfolder or if the site concerns a subdomain, the files may not be in the main folder.

Then refresh [ADDRESS] page in your browser. You can also test from a private browsing window to avoid displaying an older cached version.

My site shows an error after deletion

This is normal if no other site has been put back in place. The deletion removes the version published by SiteBuilder Pro, but it does not automatically publish another site instead.

To display another site, you must put its files back in the site folder or publish another version.

The SiteBuilder Pro site comes back after a few steps

This usually happens if you clicked Publish in SiteBuilder Pro after deletion. In that case, SiteBuilder Pro recreated the publication files. Repeat the deletion only if you want to remove the published site again.