Payment exclusive of VAT and how it works

Procédure

What does HT mean?

This is the price before tax.

All our prices are shown without tax. Value Added Tax is added according to your country of residence.

How do taxes apply?

If you live in France, you must pay the applicable taxes (i.e. 20% of the price excluding VAT).

In accordance with Directive 2006/112/EC as amended, from 01/01/2015, if your country of residence applies a different VAT rate, you will have to pay the rate applicable to your country.

Intra-Community VAT:

An intra-Community acquisition is a purchase of goods made by a taxable business established in one State from a taxable business established in another Member State of the European Union.

As LWS is based in France, this provision only applies to companies located in a Member State of the European Community (excluding French companies).

How are taxes calculated?

The system automatically updates your quote once you have filled in your details.

So, if you live in a country that does not charge tax, you will only pay the quote excluding tax.

I've paid tax when I shouldn't have. What should I do?

French companies, depending on their tax regime, will be able to reclaim the VAT invoiced to them when they file their VAT return with the tax authorities.

If the quote was displayed with Tax and you paid it, then no change will be possible.

This error is due to the fact that you indicated a country subject to taxes when you registered, and we will not be able to intervene in this case.

In the future, you will need to update your details so that your next invoices are issued correctly.

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Questions about the article 2

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SB21
26 Mar 2025
Est ce possible de me prélever les fins fu mois ? Je veux un hébergement mais la facturation annuelle est énorme pour moi
Maxence-LWS Official answer
27 Mar 2025

Bonsoir,

Je vous remercie pour votre message.

N'ayant pas retrouvé votre fiche client, je vous recommande de contacter notre support commercial en suivant ce guide : https://aide.lws.fr/a/264

Ce dernier vous indiquera s'il est possible de basculer sur une facturation mensuelle.

Je vous remercie pour votre attention et reste à votre disposition pour toute autre question ou complément d'information.

Cordialement, L'équipe LWS

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Goku
il y a 7 mois
Bonjour, pour quelqu'un qui vient de souscrire a l'offre cPanel L, après les 1an de gratuite il sera prélevé par mois ou par an pour renouveler l'abonnement de l'hébergeur ? Et a hauteur de combien svp?
Jordan-LWS Official answer
il y a 7 mois

Bonjour,

Il s’agit très probablement du nom de domaine inclus la première année dans votre offre, et non de l’hébergement en lui-même.

De manière générale, le renouvellement d’un nom de domaine se fait pour une période de 1 an, avec une facturation annuelle. Le montant exact dépend de l’extension concernée (.fr, .com, etc.) et des tarifs en vigueur au moment du renouvellement.

Si vous souhaitez obtenir le détail précis des modalités de renouvellement et des tarifs applicables à votre offre, je vous recommande de contacter directement le service commercial, qui pourra vous fournir une réponse personnalisée.

Cordialement.

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