How to put your SiteBuilder Pro website into maintenance mode?

Procédure

Concerned service: LWS packages (LWS Panel) and cPanel
Concerned panel: SiteBuilder Pro site editor
Level: beginner

When you need to modify your site, fix a page, or prepare an update, you can temporarily display a maintenance page to your visitors.
This page lets you indicate that the site is temporarily unavailable, without deleting your content or closing your hosting account.

The maintenance page is activated from the SiteBuilder Pro editor settings. Once activated, it replaces the site's usual display for visitors.

Remember to deactivate the maintenance page once your changes are complete, so that your visitors can access your site normally again.

Activate the maintenance page

  1. Open your site in the SiteBuilder Pro editor.
  2. At the top of the editor, hover your mouse over Settings (1).
    How to put your SiteBuilder Pro website into maintenance mode?
  3. Click on Pages (2).
  4. In the list of pages, select Custom Maintenance Page (1).
    How to put your SiteBuilder Pro website into maintenance mode?
  5. Check the Enabled (2) option.
  6. Click Apply (3) to save the setting.

The maintenance page is now activated in the editor.

Customize the maintenance page

After activation, you can edit this page like a regular page on your site.

  1. At the top of the editor, open the page selection menu (1).
    How to put your SiteBuilder Pro website into maintenance mode?
  2. Select Page [PERSON_NAME] (2).
  3. Modify the text, colors, images, or buttons as needed.

For example, you can indicate:

  • that the site is temporarily under maintenance;
  • an approximate date or time of return;
  • an email address or phone number if your visitors need to contact you;
  • a simple and reassuring message.

Avoid providing too many technical details. A sentence [PERSON_NAME] “Our site is temporarily under maintenance. It will be available again shortly.” is enough in most cases.

Publish the change

Once the maintenance page is activated or modified, click Publish in the editor.

How to put your SiteBuilder Pro website into maintenance mode?

This step is necessary for the change to be visible on your live site.

When the site is published, visitors see [ADDRESS] maintenance page instead of the site's usual pages.

Check that the maintenance page is displayed

To verify the result:

  1. Open your site in a new browser tab.
  2. Refresh the page.
  3. Check that the maintenance page is displayed instead of your site [PERSON_NAME]>

If you still see [PERSON_NAME] site, clear your browser cache or test from a private browsing window.

Deactivate the maintenance page

When your changes are finished, go back to Settings > Pages.

Select Page [PERSON_NAME]>, uncheck the Enabled option, then click Apply.

Then publish your site to put the normal pages back online.

After publishing, your visitors can access the usual site again.

Common issues

I don't see [PERSON_NAME] maintenance page on my site

Make sure the Enabled option is checked on the [PERSON_NAME] page, then click Apply.
Also remember to click Publish, because a change saved in the editor is not always visible online until the site has been published.

I can't find [PERSON_NAME] custom [PERSON_NAME] page

It is located in Settings > Pages, at the bottom or in the list of available pages.
Depending on the editor language, [PERSON_NAME] Custom Maintenance page.

My changes are not visible

After customizing the page, click Publish.
If the change still does not appear, open the site in a private browsing window or clear your browser cache.

My site stays in maintenance after my changes

Go back to Settings > Pages, select [ADDRESS] page [PERSON_NAME], [PERSON_NAME] Enabled. Click Apply, then publish the site again.

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