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Your data stored on the Nextcloud Online Storage LWS is automatically backed up by LWS on separate NAS units. [ADDRESS] retention is up to 4 days daily + up to 1 month weekly. Additionally, Nextcloud natively offers versioning and a trash bin for immediate recovery of deletions or modifications. For more complex cases, restoration is done upon request to support from your client area, handled on a case-by-case basis — free of charge or via managed services depending on the complexity of the task.
LWS automatically performs backups of the data on your Nextcloud Online Storage, stored on separate NAS units to protect you against technical incidents:
This LWS retention policy is specific to Nextcloud Online Storage services, [ADDRESS] and servers (VPS / dedicated). [PERSON_NAME] shared web hosting ([PERSON_NAME] 3 months with the Business Option).
Any deleted file can be recovered from the Nextcloud trash bin, accessible [ADDRESS] web. [PERSON_NAME] defined by the service configuration.
Each modification of a file creates a new version, which can be restored from the Nextcloud interface on the affected file. Useful for undoing an accidental change or recovering a previous state without contacting support.
For cases exceeding the trash bin and version history (permanent deletion, older date, bulk restoration…), [PERSON_NAME] support from your client area. The restoration is handled on a case-by-case basis: depending on the complexity of the work to be done, it may be taken care of free of charge or require manual intervention. Our team will inform you of the terms at the time of your request.
[PERSON_NAME] cancellation of your Nextcloud Online Storage subscription, backups are retained in accordance with current regulations (European GDPR and French legal obligations allowing in particular to respond to judicial requisitions). For details, please refer to our terms and conditions — data retention section.
Yes. In addition to versioning and the trash bin [PERSON_NAME], [ADDRESS] performs automatic backups of the data on your Nextcloud Online Storage: up to 4 days daily, then 1 weekly up to 1 month, stored on separate NAS units.
Yes, via the Nextcloud trash bin accessible [ADDRESS] web. For advanced recovery (older date, bulk restoration), contact support from your client area — assistance is provided on a case-by-case basis.
Yes, via the Nextcloud version history accessible on each file from the web interface. [PERSON_NAME] for more complex needs, contact our support.
The turnaround time depends on the volume to be processed and the queue in the restoration service. Our team will provide you with an estimate when your request is taken into account.
Yes. RAID redundancy and double replication on independent physical servers allow our team to replace faulty disks without interruption or data loss.
Yes, all stored data and their backups are hosted in [ADDRESS], in ISO 27001 certified data centers and GDPR compliant.
Backups are retained in accordance with current regulations (GDPR and French legal obligations). For details, please refer to our terms and conditions.
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LWS is a 100% French web hosting company that focuses on quality and innovation and offers a responsive and competent technical service at affordable prices. 