Contact us
Customer Area
Visit LWSRate this article :
This article was useful to you ?
Yes
No
Article read
46 once
Merci ! N'hésitez pas à
poser des questions sur nos documentations si vous souhaitez plus d'informations et nous aider à les
améliorer.Vous avez noté 0 étoile(s)
Online help
The web host accessible to all
Sommaire
Procédure
All our VPS, KVM, dedicated servers, and Private Cloud services benefit from an LWS automatic backup policy: up to 4 daily backups, then 1 weekly backup for up to 1 month, stored on dedicated NAS. 20 GB of backup is included for free; beyond that, a paid option can be activated. Restoration is done on a case-by-case basis upon request to support, either for free or through managed services depending on the complexity of the work. You can also set up your own additional backups.
This backup policy applies to all our LWS server services: VPS, KVM, dedicated servers, and Private Cloud, regardless of the control panel or the operating system installed.
LWS automatically performs backups of your server's data, stored on separate NAS from your machine:
This LWS retention policy is specific to server services, [ADDRESS]. [PERSON_NAME] shared web hosting ([PERSON_NAME] 3 months with the Business Option).
Each server comes with 20 GB of backup included for free. Beyond this threshold, a paid extended backup option [PERSON_NAME]. [PERSON_NAME] to enable this option, contact our support from your client area.
To retrieve a previous version of your data from our backups, contact our support from your client area. Restoration is handled on a case-by-case basis: depending on the complexity of the work to be done, it may be handled for free or will require a managed services intervention. Our team will inform you of the conditions at the time of your request.
In addition to the LWS backup policy, we strongly recommend setting up your own backups based on the criticality of your data. Several guides are available in the help center to configure manual or scheduled backups (snapshots, rsync scripts, BorgBackup, ISPConfig backups, etc.).
To centralize your backups on external storage, [PERSON_NAME] LWS Cloud Drive Backup Policy.
[PERSON_NAME] termination of your server, backups are retained in accordance with the applicable regulations (European GDPR and French legal obligations, including the ability to respond to judicial requisitions). For details, see our T&Cs — data retention section.
Yes. All our server services (VPS, KVM, dedicated servers, [ADDRESS]) automatically benefit from the LWS backup policy: 4 daily + 1 weekly backups for up to 1 month, within the limit of the 20 GB included for free.
Beyond 20 GB, you can activate a paid extended backup option. Contact support from your client area for more information on activation and pricing.
From your client area, open a request to support specifying your server, [ADDRESS] the desired backup date, and the scope to be restored (entirety, specific file, database, etc.). Our team will inform you whether the handling is free or requires a managed services intervention depending on the complexity.
The time depends on the volume to be processed and the queue for the restoration service. Our team will provide an estimate when handling your request.
Yes, we highly recommend it. Several guides are available in the help center to set up your own backups (snapshots, rsync scripts, BorgBackup, native modules of control panels, etc.).
Yes. The storage infrastructure is fully in RAID. Our technical team replaces failing disks without interruption or data loss.
The backups are retained in accordance with the applicable regulations (GDPR and French legal obligations). For details, see our T&Cs.
Rate this article :
This article was useful to you ?
Yes
No
About LWS :
LWS is a 100% French web hosting company that focuses on quality and innovation and offers a responsive and competent technical service at affordable prices. 