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[PERSON_NAME] Windows Plesk web hosting benefits from automatic backups for your emails and web files. However, MySQL databases are not backed up on the LWS side — their backup is your responsibility via the native Plesk module. The restoration of web files is done through intervention by support from your customer area. For databases, only your own Plesk backup device allows for restoration.
| Data type | LWS automatic backup | Restoration mode |
|---|---|---|
| Emails | ✅ Yes | According to the shared policy — see details |
| [PERSON_NAME] web | ✅ Yes | Intervention by support from the customer area |
| MySQL databases | ❌ No | Only via your own Plesk backups |
The automatic backups of your Plesk emails follow the same policy as our shared Linux hosting plans. For details (frequency, duration, restoration), [PERSON_NAME] Backup policy for your shared web hosting.
[PERSON_NAME] web files are subject to automatic server backups. Restoration is not accessible in self-service from the Plesk interface [PERSON_NAME] intervention by support from your customer area. Our technical team restores files from the available server backups.
Unlike web files and emails, MySQL databases on Plesk hosting are not automatically backed up on the LWS side. No database restoration from server backups is possible.
It is therefore essential to set up your own database backups via the native Plesk module (see section [PERSON_NAME]). Without this, in the event of loss or corruption of your database, no recovery will be possible.
Plesk natively offers a manual and scheduled backup system that covers web files AND databases. This option allows you to:
Recommendation: schedule at least a daily backup including the databases, and regularly download the archives to external storage.
Note: these backups are stored on your hosting space and consume quota. Be sure to manage their volume.
For detailed procedures, consult our articles:
[PERSON_NAME] web files or email content from server backups, you can trigger a support intervention from your customer area. Our technical team will review your request and assist you in the process.
Reminder: this procedure does not apply to databases — those can only be restored from the backups you have planned yourself from Plesk.
[PERSON_NAME] upon cancellation of your Plesk hosting, the backups are retained in accordance with the current regulations (European GDPR and French legal obligations enabling responses to judicial demands). For details, refer to our Terms and Conditions — data retention section.
No. Databases on Plesk hosting are not included in the LWS automatic backup policy. It is essential to plan your own database backups via the native Plesk module.
Yes. [PERSON_NAME] web files benefit from automatic server backups. Restoration is done through intervention by support from your customer area (no self-service in the Plesk interface).
Yes. The automatic backups of your emails follow the same policy as our shared Linux hosting plans. See the complete policy.
Plesk has a native backup module that allows you to create manual or scheduled archives of your site and database. See the procedure.
Yes, backups created through the Plesk module are stored on your hosting space and consume your quota. Remember to download them to your device or delete them after use.
From your LWS customer area, open a support request specifying the affected hosting, the desired backup date, and the scope to restore (specific file, folder, entire site…). This procedure does not apply to databases.
Yes. The infrastructure for storing web files and emails is fully in RAID. Our technical team replaces failing disks without interruption or data loss.
Backups are retained in accordance with current regulations (GDPR and French legal obligations). For details, refer to our Terms and Conditions.
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