Procédure
Service concerned : domain name linked to an LWS Panel, cPanel or ASP.NET/Plesk web hosting
Concerned panel : LWS client area
Level : beginner
This guide explains how to keep only your domain name, without renewing the associated web hosting.
This may be useful if you no longer need the website, databases, or email addresses linked to the hosting.
The procedure depends on the status of your service: active or already expired.
Before you begin
Switching to the domain-only plan removes the web hosting associated with the service. Website files, MySQL databases, and emails linked to this hosting may be deleted.
If you want to keep this data, make a backup before confirming the change.
If your service has already expired, you cannot use the standard plan change procedure. You must use the Switch to domain-only plan option provided on the expired service renewal screen.
Case 1: your service has not expired
If your service is still active, you must first change plan to remove the web hosting and keep only the domain.
The plan change is done simply by following this procedure.
The plan change may require a processing delay before it is visible in your client area. As long as the change is not validated, renewal may still display the old plan.
Once the service has been switched to the domain-only plan, return to your client area and renew the service.
After validation, the service should appear as a domain-only plan. You can then renew only the domain name, without the web hosting.
Case 2: your service has already expired
When a service has expired, some administrative actions are suspended. It is therefore no longer possible to perform a standard plan change from the service management screen.
- Log in to your LWS client area.
- Open the Domain(s) & Hosting(s) tab.
- Find the expired service, then click Manage.
- On the expired service renewal screen, click Switch to domain-only plan.
- Follow the instructions displayed to confirm the switch to the domain-only plan, then proceed with renewing the domain name.
If you want to retrieve your website files, databases, or emails before switching to the domain-only plan, use the data recovery option when it is offered. This recovery must be requested before switching to the domain-only plan.
Check that the renewal concerns only the domain
Before paying for the renewal, check the information displayed in the cart or on the confirmation screen.
You should see a plan corresponding to the domain name only, without associated web hosting. If a hosting plan still appears, do not confirm the payment and go back to the service management to check the selected plan.
After renewal, the domain should appear as active in your client area. Web hosting-related features will no longer be available if you chose a domain-only plan.
Common issues
I do not see the “Switch to domain-only plan” button
This button appears in the context of an expired service and if the domain name was registered with LWS. If you do not see it, check that you are indeed on the expired service management or renewal screen, or that you ordered the domain name with LWS and not only the hosting.
I want to keep my website or emails
Do not switch to the domain-only plan if you want to keep the web hosting, databases, or associated email addresses. In that case, renew the full service or choose a hosting plan suited to your needs.
My domain has been expired for a long time
Depending on the domain extension and the time elapsed since expiration, renewal may be limited, more expensive, or impossible from the client area. Check the information displayed on your service before validating any action.
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