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Your data stored on Nextcloud LWS Online Storage is automatically backed up by LWS on separate NAS devices. [ADDRESS] retention is up to 4 days daily + up to 1 month weekly. In addition, Nextcloud natively offers versioning and a trash bin for immediate recovery of deletions or changes. [PERSON_NAME] more complex cases, restoration is carried out on request to support from your customer area, handled on a case-by-case basis — free of charge or via managed services depending on the complexity of the work.
LWS automatically performs backups of the data stored on your Nextcloud Online Storage, kept on separate NAS devices to protect you against technical incidents:
This LWS retention policy is specific to Nextcloud Online Storage services, [ADDRESS] and servers (VPS / dedicated). [PERSON_NAME] shared web hosting ([PERSON_NAME] 3 months with the Business Option).
Any deleted file can be recovered from the Nextcloud trash bin, accessible [ADDRESS] web. [PERSON_NAME] defined by the service configuration.
Each modification to a file creates a new version, which can be restored from the Nextcloud interface on the file in question. Useful for undoing an accidental change or retrieving an earlier state without contacting support.
For cases beyond the trash bin and version history (permanent deletion, older date, bulk restoration, etc.), [PERSON_NAME] support from your customer area. Restoration is handled on a case-by-case basis: depending on the complexity of the work to be carried out, it may be taken care of free of charge or require a managed services intervention. Our team will inform you of the conditions at the time of your request.
[PERSON_NAME] termination of your Nextcloud Online Storage subscription, backups are retained in accordance with the applicable regulations (European GDPR and French legal obligations, in particular allowing responses to judicial requisitions). For details, see our Terms and Conditions — data retention section.
Yes. In addition to Nextcloud versioning and [PERSON_NAME] trash bin, [ADDRESS] automatically backs up the data stored on your Nextcloud Online Storage: up to 4 days daily, then 1 weekly up to 1 month, stored on separate NAS devices.
Yes, via the Nextcloud trash bin accessible [ADDRESS] web. To go further (older date, bulk restoration), contact support from your customer area — handling is done on a case-by-case basis.
Yes, via the Nextcloud version history accessible on each file from the web interface. [PERSON_NAME] more complex needs, contact our support team.
The time required depends on the volume to be processed and the restoration service queue. Our team will provide an estimate when handling your request.
Yes. RAID redundancy and double replication on independent physical servers allow our team to replace failing disks without interruption or data loss.
Yes, all stored data and their backups are hosted in [ADDRESS], in datacenters certified ISO 27001 and GDPR-compliant.
Backups are retained in accordance with applicable regulations (GDPR and French legal obligations). For details, see our Terms and Conditions.
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