Contact us
Customer Area
Visit LWSRate this article :
This article was useful to you ?
Yes
No
Article read
464 once
Merci ! N'hésitez pas à
poser des questions sur nos documentations si vous souhaitez plus d'informations et nous aider à les
améliorer.Vous avez noté 0 étoile(s)
Online help
The web host accessible to all
Sommaire
Procédure
All our VPS, KVM, dedicated server and Private Cloud services benefit from an automatic LWS backup policy: up to 4 daily backups, then 1 weekly backup for up to 1 month, stored on dedicated NAS servers. 20 GB of backup storage are included free of charge; beyond that, a paid option can be activated. Restoration is handled on a case-by-case basis upon request to support, free of charge or through managed services depending on the complexity of the work. You can also set up your own additional backups.
This backup policy applies to all our LWS server services: VPS, KVM, dedicated servers and Private Cloud, regardless of the control panel or operating system installed.
LWS automatically performs backups of your server data, stored on NAS devices separate from your machine:
This LWS retention policy is specific to server services, [ADDRESS]. [PERSON_NAME] shared web hosting ([PERSON_NAME] 3 months with the Business Option).
Each server includes 20 GB of backup storage free of charge. Beyond this threshold, a paid extended backup option [PERSON_NAME]. [PERSON_NAME] and activate this option, contact our support from your client area.
To recover a previous version of your data from our backups, contact our support team from your client area. Restoration is handled on a case-by-case basis: depending on the complexity of the work required, it may be covered free of charge or may require a managed services intervention. Our team will inform you of the terms at the time of your request.
In addition to the LWS backup policy, we strongly recommend setting up your own backups according to how critical your data is. Several guides are available in the help center to configure manual or scheduled backups (snapshots, rsync scripts, BorgBackup, ISPConfig backups, etc.).
To centralize your backups on external storage, [PERSON_NAME] LWS Cloud Drive backup policy.
[PERSON_NAME] termination of your server, backups are retained in accordance with applicable regulations (European GDPR and French legal obligations, particularly allowing compliance with court orders). For details, see our Terms and Conditions — data retention section.
Yes. All our server services (VPS, KVM, dedicated servers, [ADDRESS]) automatically benefit from the LWS backup policy: 4 daily days + 1 weekly backup for up to 1 month, within the limit of the included free 20 GB.
Beyond 20 GB, you can activate a paid extended backup option. Contact support from your client area to find out about activation and pricing terms.
From your client area, open a support request specifying your server, [ADDRESS] desired backup date and the scope to be restored (entire server, specific file, database, etc.). Our team will let you know whether the support is free of charge or requires a managed services intervention depending on the complexity.
The timeframe depends on the amount of data to be processed and the queue for the restoration service. Our team will provide you with an estimate when handling your request.
Yes, we strongly recommend it. Many guides are available in the help center to set up your own backups (snapshots, rsync scripts, BorgBackup, native control panel modules, etc.).
Yes. The storage infrastructure is fully in RAID. Our technical team replaces failed disks without interruption or data loss.
Backups are retained in accordance with applicable regulations (GDPR and French legal obligations). For details, see our Terms and Conditions.
Rate this article :
This article was useful to you ?
Yes
No
About LWS :
LWS is a 100% French web hosting company that focuses on quality and innovation and offers a responsive and competent technical service at affordable prices. 
