Email error codes related to disk space used: MAIL-XXX

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Introduction

Welcome to our documentation dedicated to resolving errors obtained following an overfill percentage of your email mailbox and to managing email sending on LWS. Here, you will learn all about these errors and how to manage them effectively to avoid any unwanted blocking of your email sends. Our goal is to provide you with clear and concise information to help you get the most out of your mail service.

I. Understanding MAIL-XXX type errors

MAIL-XXX type errors occur when our system detects that your mailbox has reached a certain fill level in terms of number of emails or disk space.

II. Quotas for MAIL-XXX type errors

No blocking is applied when this error occurs. This error is there to warn the user that a block may occur if no action is taken to remedy the filling of their mailbox, which will soon reach its maximum limit.

III. Preventing MAIL-XXX type errors

Solving the problem related to a MAIL-301 or MAIL-302 alert

This error indicates that disk space usage is reaching its limit. Several options can help you manage the disk space of your email address:

• Delete non-essential emails (advertising, spam, trash, old emails) by prioritizing emails with large attachments
• Increase your email address quota if you are not at the maximum and there is still free space in your overall storage
• Switch to a professional email address or change the type of professional email address in order to have an email address that can hold up to 50 GB of data.

Solving the problem related to a MAIL-303 or MAIL-304 alert

This error indicates that the number of emails contained in your mailbox is reaching its limit. Several options can help you manage the number of emails in your mailbox:

• Delete non-essential emails (advertising, spam, trash, old emails)
• Switch to a professional email address in order to have an email address that can hold up to 150,000 emails.

Conclusion

We hope this documentation has been useful in helping you understand and resolve MAIL-XXX type errors, as well as improve the management of your email sending on LWS. By following the steps explained here, you will be able to prevent unwanted blocking and optimize email communication with your recipients. Don't forget to take security measures into account, especially by regularly changing your password. If you encounter difficulties or need additional help, do not hesitate to contact our technical support, always ready to assist you in using our hosting services.