How do I check my identity?

Procédure

What is the purpose of identity verification?

Identity verification is necessary to prevent credit card fraud.

We have set up an identity verification system:

• Level 2 Verification: You may be asked to complete this step by e-mail before your order is finally validated. This verification is mandatory to access the dedicated server options (firewall settings, VPN, etc.).

How do I perform Level 2 verification?

1. go to the"Lost/forgotten login" page and click on"Would you like to change your contact email?

2. enter your old address, your LWS account number or your domain name and the new address. Click on"Validate" to proceed to the next step.

3. Go to the new email address you entered. You should have received an email with a verification link. Click on the link in the email.

4. Click on"Choose" to upload a selfie of you holding your ID card, tick the"I'm not a robot" box and click on the"Upload" button.

5. The level 2 verification request will be processed by our services within a few hours.

Conclusion

You now know what identity verification is for and how to do it with LWS. Identity verification helps prevent credit card fraud, but is also required to manage a VPS firewall or to install a VPN.

Don't hesitate to share your comments and questions!