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This documentation is intended to give you definitions of the terms used for Shared/Email/Dedicated VPS hosting. At the end, you will find a Frequently Asked Questions section.
What is shared hosting?
Shared hosting is an Internet hosting mode intended mainly for websites, in a technical environment whose main server characteristic is that it is shared by several users.
What is a VPS server?
A virtual dedicated server (Virtual Private Server in English) is a method of partitioning a dedicated server into several independent virtual servers, each of which has the characteristics of a dedicated server.
What is SEO?
SEO work consists of improving the ranking and visibility of websites in search engine results pages or directories.
What is the Cloud?
Cloud computing, or cloud-based computing, is a cloud storage system, that is, dematerialized. Data storage is managed by a remote server to which users connect via an Internet connection. Data is synchronized and accessible from any device: computer, smartphone, or tablet.
What is an Apache server?
It is software that processes HTML / PHP pages... on a web server and transmits the information to client browsers.
What is a database?
It is a system that makes it possible to store data thanks to a special language
What is PHP / ASP?
These are programming languages that make it possible to dynamically generate web pages
What are Linux / Windows / CENTOS / Ubuntu?
These are operating systems that make it possible to perform common operations on computers (file management, display, etc.). These systems provide the link between the hardware and the user.
What are OpenVz / KVM?
These are virtualization software programs. They make it possible to place several virtual servers on a physical server.
What is Mysql (Port 3306) / ACCESS (Port) / MySQLServer (Port 1433)?
These are systems used to manage databases.
What is webmail? It is a graphical interface for managing emails from a web browser.
What is an autoresponder?
The autoresponder consists of sending an automatic reply email to the sender when their email is received. It is used, for example, to notify of vacation or to send a receipt confirmation message.
What is SSL / SSL certificate?
It is a protocol for securing exchanges on the Internet. The certificate makes it possible to secure data transactions between a server and a client's browser through encryption.
What is a Crontab?
Or TacheCron (Schedule table) makes it possible to automatically execute scripts, commands, or software at precise time intervals, once an hour for example, or every 5 minutes...
What is Hotlink Protection?
It is a rule in an HTACCESS file that prevents a user from using your images and displaying them directly on their site, for example (to avoid bandwidth usage). Indeed, each time the image is loaded on the site, it calls the site where the image is stored and therefore the image owner's bandwidth.
What is a 404 error?
This error appears when the requested page no longer exists or when there is an error in the requested part of the URL.
What is a 403 error?
Means that the default page (index.xxx) does not exist.
What is a 500 error?
Means that there is an internal server error. It is not necessarily the site host that is responsible, but certainly an error in a file or directory on its own website.
What is Webalizer? This statistics software makes it possible to analyze the use of web servers by generating reports in web page form from their access logs (logs).
What is a CHMOD?
The Chmod represents file permissions, for example to write, execute, modify, and read a file or folder. It is important to protect your files to avoid external connections to your server folders. By default, the super user (root) or the server administrator has full access to all permissions. You can easily modify this in all our shared hosting offers with the Plesk Panel.
What is Presence Builder / Site Creator / Page Builder?
These are tools that make it possible to create a website without needing code, directly from a browser. These are tools that are easy to use and suitable for beginners.
What is Php/Myadmin?
It is a Web interface directly accessible from your web browser that allows you to manage your databases
What is a parking page?
It is a simple page placed on your site so that internet users have a small presentation page (contact details, company description) while waiting for a website to be officially created.
What are LWS backup periods for WEB / Mail / SQL?
WEB: every day MAIL: every day and MYSQL: once a day
What is IMAP (Port 110) IMAPS (Port 993)?
Interactive Mail Access Protocol, a protocol that makes it possible to retrieve emails stored on mail servers. Emails are kept on the server so that they can be consulted from different email clients or webmail.
What is TLS?
Transport Layer Security, this is a secure exchange protocol, the successor to SSL (Secure Sockets Layer)
What is traffic?
It is the flow of information that passes through your website.
What is bandwidth?
It is the maximum throughput of a communication channel (web or otherwise). 1 Mbit is equivalent to 330 GB per month.
What is Page Speed mode?
It is a module made by Google for Apache servers that makes it possible to speed up your website (file compression and other functions to save bandwidth).
What is SSH (Port 22)?
Secure Shell is an encrypted protocol that makes it possible to connect to a server or administer it from the command line via a console.
What is a changeLog?
It is a file that summarizes all the changes that have been made to a file/program or other item.
What is an HTACCESS?
It is a configuration file for Apache that makes it possible to define rules in a directory and in all its subdirectories. Each time a web page in this directory is called, the HTACCESS will be executed. You can perform address rewrites or protect the current directory, for example.
What is Awstats?
It is a tool that makes it possible to view website statistics. It can display the number of visits, unique visitors, pages, hits, transfers, by domain/country, host, hour, browser, etc.
What is a mail redirection?
It allows all emails received at one email address to be automatically forwarded to another email address.
What is an inode file?
It is a data structure (file with number) and each structure is associated with a file to describe the details of that file (creation date, modification, owner, etc.).
What is a Mysql database?
It is a database that brings together all the data of your site through tables
What is a Mysql table?
A Mysql table is one of the elements of a MySQL database.
What is FTP (Port 21)? File Transfer Protocol is a protocol for transferring files, often used to upload files to a website.
What is an ODBC link?
Open Database Connectivity, it is a registry where database information is stored. This software makes it possible to manage several types of databases.
What is IIS?
Internet Information Service is a Microsoft web server that makes it possible to process website pages.
What is LWS Auto Install?
It is a software package that can be installed in one click via the LWS customer area.
What is a mailing list?
A mailing list is a list of email addresses. Several emails are associated with a single address, and when an email is sent to that address, it distributes the email to all those linked to it.
What is SPAM?
It is an unwanted email that was sent to us without our consent.
What is SPAM Assassin?
It is an Anti-Spam software that classifies emails as SPAM based on a score defined according to precise rules that can be adapted.
What is Wordpress / Joomla?
These are CMS (Content Management System) or Content Management Systems, working with PHP and MySQL. These CMS make it easy to create an advanced website without needing to code.
What is OsCommerce / Prestashop?
These are CMS (Content Management System) working with PHP and MySQL that make it easy to create an advanced website without needing to code.
What is a Web Transfer?
It is a web page from an internet browser that makes it possible to transfer and manage files on your website.
What is HTML?
Hypertext Markup Language, a language used to design basic web pages that work in the form of tags (e.g.: )
What is an index page?
It is the default page of a website in general, often named index.html, index.php...
What is the POP protocol (110) POPS (995)?
Post Office Protocol, a protocol that manages the receipt of emails on servers or mail clients.
What is the SMTP protocol (25) SMTPS (587)?
Simple Mail Transfer Protocol, a simple protocol for sending email used by servers and mail clients.
What is an email / e-mail?
It is an electronic message (electronic letter). An email can be compared to postal mail. There is a sender, a recipient, a subject, content, and sometimes attachments (for example, a photo or any other computer file)
What is an email address?
It is an email address that allows us to receive emails (myaddress@mydomain.com); the email address is unique, like a postal address.
What is a signature in an email?
These are additional information items that are automatically added to the end of your email. It generally consists of contact information containing: last name, first name, logo, address...
How do I add an E-mail account?
The creation of e-mail accounts can be done in a few clicks from your customer area:
1. Click on the “Admin” button for the domain for which you want to create one or more addresses
2. Go to the “E-mail administration” section
3. Fill in the fields to choose the name of your address, its access password, and the quota you want to allocate to it
4. Confirm → You can now easily view and send your messages from webmail.
How do I view and send my messages simply from webmail?
LWS webmail (Roundcube) is easily accessible via any internet browser. To access it, follow these steps:
1. Type the address http://mail.yourdomain.ext in your browser (yourdomain.ext is an example, replace these terms with your own domain name)
2. Enter the full email address you want to check as the Username
3. Enter the password you chose when creating this email address
4. Select your preferred language
5. Click the “Login” button
How do I configure my E-mail address on my email client?
E-mail addresses created from the LWS Panel customer area are easily configurable in any email client (Outlook, Thunderbird, Mac Mail...) and on any mobile device (iPhone, iPad, smartphone...)
Find out how here, to configure an email address in an email client.
I have reached the mail disk space, what should I do?
You can choose the maximum space allocated to each of your mailboxes yourself from your customer area, in the “E-mail administration” section. If you have reached the maximum limit that can be allocated, then we invite you to log in to your email account via the webmail made available in your customer area in order to delete emails from that mailbox.
Currently on a shared plan, you are limited to 2 GB of disk space per email mailbox, and you can store 10,000 emails.
You can increase this quota by subscribing to an additional mail option by clicking on the 'Need more email space?' link located below the 'Maximum storage space for emails' gauge. If you want to increase this limit (have more than 5 GB of disk space per email account), then you will need to switch to a VPS offer.
I can no longer send email: sender address rejected, too many spams
Such an error indicates that you have exceeded the email sending and/or receiving limits associated with your plan.
If you did not carry out this type of sending, we invite you to change the password associated with your email account from your customer area and the “email administration” section, then by clicking on the mailbox on which you want to perform this action.
If your account has been permanently suspended, then you should contact customer support so that our technical team can analyze the error and manually unblock your account if it complies with our security conditions.
How do I use the SiteBuilder Pro software?
How do I install software via the Auto-Installer?
You can easily install software such as Joomla, Wordpress, Prestashop, etc. from your customer area. To do this, click on the “Admin” button for the domain on which you want to install software and go to the “LWS Auto-install” section.
Click here to find out how to install the LWS auto-installer.
What is a VPS?
Virtual Private Servers involve the client also administering the machine, which is dedicated to them, allowing more freedom in resource usage and configuration. However, there are more parameters to master and to anticipate the possible reactions of your site.
Are VPS offers ready to use?
Yes, the machines are delivered ready to use: all the services necessary for a website or web application, an email service, etc. to function properly are already installed by us.
As the administrator of your server, you are of course able to modify all the configurations initially provided.
Can I host adult content on a web hosting plan?
Our web hosting plans make it possible to publish several websites separately and transparently for your visitors.
Find out more here about the multi-domain feature included in our shared web hosting offers.
Ask the LWS team and the community. Answers are published after moderation.
About LWS :
LWS is a 100% French web hosting company that focuses on quality and innovation and offers a responsive and competent technical service at affordable prices.
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